VULNERABILITY INTELLIGENCE

CVE-2026-48210

CVSS score5.7 MEDIUM
EPSS probability0.25%
CISA KEVNot currently listed
Published2026-05-31
Last modified2026-07-22
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Weakness classification

  • CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-269: Improper Privilege Management

Primary references