VULNERABILITY INTELLIGENCE

CVE-2025-13534

CVSS score6.3 MEDIUM
EPSS probability0.27%
CISA KEVNot currently listed
Published2025-12-02
Last modified2026-10-18
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Weakness classification

  • security@wordfence.com: CWE-269

Primary references