VULNERABILITY INTELLIGENCE

CVE-2025-12420

CVSS score9.8 CRITICAL
EPSS probability53.19%
CISA KEVNot currently listed
Published2026-01-12
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Description

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

Weakness classification

  • psirt@servicenow.com: CWE-250

Primary references