VULNERABILITY INTELLIGENCE

CVE-2024-6540

CVSS score5.7 MEDIUM
EPSS probability0.39%
CISA KEVNot currently listed
Published2024-07-15
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Weakness classification

  • CWE-790: Improper Filtering of Special Elements

Primary references