VULNERABILITY INTELLIGENCE
CVE-2024-49193
CVSS score7.5 HIGH
EPSS probability0.69%
CISA KEVNot currently listed
Published2024-10-12
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Description
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
Weakness classification
- 134c704f-9b21-4f2e-91b3-4a467353bcc0: CWE-290