VULNERABILITY INTELLIGENCE
CVE-2024-23792
CVSS score5.3 MEDIUM
EPSS probability0.34%
CISA KEVNot currently listed
Published2024-01-29
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N
Description
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Weakness classification
- CWE-287: Improper Authentication
Primary references
- security@otrs.com — Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory