VULNERABILITY INTELLIGENCE
CVE-2021-21443
CVSS score3.5 LOW
EPSS probability0.82%
CISA KEVNot currently listed
Published2021-07-26
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Description
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
Weakness classification
- CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
Primary references
- security@otrs.com
- security@otrs.com — Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108
- af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory