VULNERABILITY INTELLIGENCE
CVE-2021-21441
CVSS score7.5 HIGH
EPSS probability1.09%
CISA KEVNot currently listed
Published2021-06-16
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Description
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
Weakness classification
- security@otrs.com: CWE-79
- nvd@nist.gov: CWE-79
Primary references
- security@otrs.com
- security@otrs.com — Release Notes, Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108
- af854a3a-2127-422b-91ae-364da2661108 — Release Notes, Vendor Advisory