VULNERABILITY INTELLIGENCE
CVE-2020-1779
CVSS score4.3 MEDIUM
EPSS probability1.00%
CISA KEVNot currently listed
Published2021-02-08
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:A/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
Description
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Weakness classification
- security@otrs.com: CWE-200
- nvd@nist.gov: CWE-200
Primary references
- security@otrs.com — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link