VULNERABILITY INTELLIGENCE
CVE-2020-1771
CVSS score4.6 MEDIUM
EPSS probability1.03%
CISA KEVNot currently listed
Published2020-03-27
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Description
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Weakness classification
- CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Primary references
- security@otrs.com — Broken Link
- security@otrs.com — Broken Link
- security@otrs.com — Broken Link
- security@otrs.com
- security@otrs.com — Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108
- af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory