VULNERABILITY INTELLIGENCE
CVE-2020-1768
CVSS score5.4 MEDIUM
EPSS probability0.75%
CISA KEVNot currently listed
Published2020-02-07
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Weakness classification
- security@otrs.com: CWE-613
- nvd@nist.gov: CWE-613
Primary references
- security@otrs.com — Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory