VULNERABILITY INTELLIGENCE

CVE-2020-1767

CVSS score3.5 LOW
EPSS probability1.20%
CISA KEVNot currently listed
Published2020-01-10
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Weakness classification

  • nvd@nist.gov: NVD-CWE-Other

Primary references