VULNERABILITY INTELLIGENCE
CVE-2020-11466
CVSS score4.3 MEDIUM
EPSS probability1.23%
CISA KEVNot currently listed
Published2020-04-01
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Weakness classification
- nvd@nist.gov: CWE-269
Primary references
- cve@mitre.org — Exploit, Third Party Advisory
- cve@mitre.org — Release Notes, Vendor Advisory
- cve@mitre.org — Release Notes, Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Exploit, Third Party Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Release Notes, Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Release Notes, Vendor Advisory