VULNERABILITY INTELLIGENCE
CVE-2019-9892
CVSS score6.5 MEDIUM
EPSS probability1.08%
CISA KEVNot currently listed
Published2019-05-22
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Weakness classification
- CWE-91: XML Injection (aka Blind XPath Injection)
Primary references
- cve@mitre.org — Broken Link
- cve@mitre.org — Broken Link
- cve@mitre.org — Broken Link
- cve@mitre.org — Vendor Advisory
- cve@mitre.org — Mailing List, Third Party Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Broken Link
- af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory
- af854a3a-2127-422b-91ae-364da2661108 — Mailing List, Third Party Advisory