VULNERABILITY INTELLIGENCE

CVE-2019-20768

CVSS score5.4 MEDIUM
EPSS probability0.72%
CISA KEVNot currently listed
Published2020-05-05
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Description

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Weakness classification

  • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Primary references