VULNERABILITY INTELLIGENCE

CVE-2019-16375

CVSS score5.4 MEDIUM
EPSS probability1.01%
CISA KEVNot currently listed
Published2020-03-19
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Weakness classification

  • CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Primary references