VULNERABILITY INTELLIGENCE

CVE-2019-13457

CVSS score4.3 MEDIUM
EPSS probability0.91%
CISA KEVNot currently listed
Published2020-03-10
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Weakness classification

  • nvd@nist.gov: CWE-200

Primary references