VULNERABILITY INTELLIGENCE

CVE-2019-12497

CVSS score5.3 MEDIUM
EPSS probability1.80%
CISA KEVNot currently listed
Published2019-06-17
Last modified2026-06-17
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

Weakness classification

  • nvd@nist.gov: CWE-200

Primary references