VULNERABILITY INTELLIGENCE

CVE-2018-20800

CVSS score6.5 MEDIUM
EPSS probability0.99%
CISA KEVNot currently listed
Published2019-03-13
Last modified2026-06-17
CVSS vectorCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Weakness classification

  • CWE-20: Improper Input Validation

Primary references