CVE-2017-9324

Description

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

Weakness classification

• CWE-269: Improper Privilege Management

Primary references

• cve@mitre.org — Third Party Advisory
• cve@mitre.org — Mailing List, Third Party Advisory, VDB Entry
• cve@mitre.org — Vendor Advisory
• af854a3a-2127-422b-91ae-364da2661108 — Third Party Advisory
• af854a3a-2127-422b-91ae-364da2661108 — Mailing List, Third Party Advisory, VDB Entry
• af854a3a-2127-422b-91ae-364da2661108 — Vendor Advisory