VULNERABILITY INTELLIGENCE

CVE-2013-4717

CVSS score8.8 HIGH
EPSS probability1.32%
CISA KEVNot currently listed
Published2021-08-09
Last modified2026-06-16
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Description

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Weakness classification

  • CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Primary references