VULNERABILITY INTELLIGENCE
CVE-2010-4768
CVSS score6 MEDIUM
EPSS probability0.97%
CISA KEVNot currently listed
Published2011-03-18
Last modified2026-06-16
CVSS vectorAV:N/AC:M/Au:S/C:P/I:P/A:P
Description
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.