VULNERABILITY INTELLIGENCE
CVE-2010-4767
CVSS score5 MEDIUM
EPSS probability1.69%
CISA KEVNot currently listed
Published2011-03-18
Last modified2026-06-16
CVSS vectorAV:N/AC:L/Au:N/C:N/I:N/A:P
Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Weakness classification
- CWE-20: Improper Input Validation