VULNERABILITY INTELLIGENCE
CVE-2009-5056
CVSS score2.1 LOW
EPSS probability0.89%
CISA KEVNot currently listed
Published2011-03-18
Last modified2026-06-16
CVSS vectorAV:N/AC:H/Au:S/C:P/I:N/A:N
Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Weakness classification
- CWE-20: Improper Input Validation